IAA Silver Jubilee Summit – Takeaways!
Editor | 08-09-2015
The International Advertising Association (IAA) India chapter marked its 25 years of existence and our own Kochi hosted its 3-day summit – the biggest marketing and communications summit in the country.
1. “Branding is not about advertising… It’s important to build a brand that converges with what’s on ground,” said Amitabh Kant, Secretary, Industrial Policy and Promotion, Government of India. “Brand India will rise if India continues to grow.”
2. “I’d like to thank you for my learnings, and I can’t thank you enough for my earnings,” said the King of Bollywood, SRK. Adding to it, “my belief is that the next big star will not be from the film world or TV world, but will be from the digital world.”
4. Advertising needs a new business model. A new world order is where you make money because you do good. Today’s marketing is about co-creation; tomorrow’s marketing is about co-action. Cindy Gallop, Founder and former Chair of BBH, USA and founder of the MakeLoveNotPorn, New York
7. Social is set to disrupt all that we believed is gospel in marketing . All the four Ps are set to be disrupted But social media cannot make your brand better: Simon Kemp, Regional Managing Director, We Are Social, Singapore
10. Content is no longer about newspapers and magazines. It’s about creating properties that are exclusive. It’s important to be in the Content Business and not the Advertising Business: Rahul Welde, Vice President – Media, Unilever Asia, Africa, Middle East, Turkey & Russia
Whyletz CEO, Mr. Ahmad Vaseem at the WHAT’S COMING NEXT on the second day of the IAA Summit.
The IAA, headquartered in New York, is an integrated advertising trade association with membership representing advertising agencies and the media. It comprises of corporate members, organisational members and educational affiliates, as well as 56 chapters with individual members and young professionals from 76 countries.
Twitter (#IAASummit) | AFAQS | CAMPAIGNINDIA | DNA
The word has been in use since last several years and you’re still wondering what happens there? You already signed up once, went through the whole website couple of times and wondered “what on Earth is this place”, or as Twitter itself says, “WHAT’S HAPPENING?”, and right away quit ‘cz you got bored?
Chill, ‘cz Twitter is actually one place where you can show off, waste your time doing things that matter and don’t matter and still don’t get bored!
• Explore the Twitter World. Tweet. Tweet often. Tweet whenever you can. Tweet all the time, but DO NOT flood your followers’ timeline with your tweets! Don’t focus only on yourself. Eventually, you’ll learn the Twitter-terminologies – RT, TT, FF, Fav (etc. etc.)
• Fav/ RT topics that interest you. That’s one way to reach more people (the owners of those tweets, ofcourse!)
• Used a brand or some services and totally loved it? Open up to the world about it. Tweet short, sweet testimonials for them. Don’t forget to mention/ tag their official accounts!
• Interact. Explore. Engage with your followers. Reply to all who reach you, start a conversation with people/topic you are interested in.
• Follow international and local trends. This actually helps you keep updated with the things happening around the world. Also, tweet anything and everything that comes to your mind regarding that trending topics you’re interested in.
• Make good use of hashtags, be it for personal or official use. Hashtags are here to stay.
• Ask questions. Like, real questions. Seek help from ‘experts’ in Twitter. Questions you have no idea what the real answer is!
• Tweet real/ interesting photos. Attention-grabbing images in your tweets receive 89% more favourites & 150% more retweets.
Life has become complicated. In the past we only had one brand to create and maintain.
The “physical brand” that is constrained by time and space.
Its maintenance is constant and it is something we all do and some are better at it than others. You rise from your sleep and perform activities that could include showering, preening and wrapping yourself with the latest fashion.
Check in the mirror and you’re done, you are ready for the world.
In today’s digital age we also have the online brand to maintain, nourish and polish to present to the world. This is not restricted to a geographical location but roams and communicates beyond the space, time continuum.
It is your virtual “digital brand”.
The challenge today is to become visible in a world of online noise, torrents of information and global web competition, whether you are a personal or business brand.
A Multi-channel cyber persona is now becoming mandatory. The brand digital persona needs to be spread across websites, blogs, Facebook, Twitter and YouTube and that is just the start. The brand message needs to be consistent and constant on a variety of media. Visual channels are adding to the mix with Pintrest and Instagram.
It requires persistent and vigilant management as we check our emails, logon to our Facebook page and review Twitter updates. The blogger needs to check what blog posts are resonating, then review and approve the comments. Others will be checking how many hits have happened overnight to the YouTube channel. LinkedIn fans and users will want to know what connection invites are sitting in the inbox. If you are on Slideshare, you will be checking how many have downloaded or viewed your presentations.
Social media has pushed our lives further into the digital sphere as we check our friend requests on iPads and iPhones and often before leaving our beds.
The public and digital persona needs constant optimization to ensure that it has not been hijacked by spammers, scammers or trolls. It is an exercise in constant surveillance and management.
As they say “its complicated”.
The Rise of the Digital Assets
Business is now playing out online and thinking that your bricks and mortar presence is all that is needed is ignorance in a digital economy. If you are not found by search engines then you might as well be invisible. In some industries up to 90% of all buying decisions start with an online search. The holy grail is being ranked one on Google.
So what are the digital assets you need to create, market and manage?
• Websites (including blogs and e-Commerce stores)
• Social media channels and assets
• Multi-media content assets
• Mobile assets including apps and mobile sites
• Digital databases including email subscribers
The value of building and continuing to invest and build these assets cannot be underestimated. Most online stores have more traffic than physical stores.
Once created the next challenge is moving your online brand from “invisible to visible” so that prospects and customers can find you, read and view your content and then buy your goods and services. Digital asset creation should not be “set and forget” as it was in the past.
Successful campaigns require multi-channel digital marketing strategies and tactics. These include:
• Search engine optimization (SEO)
• Paid digital advertising (this includes banner ads and Google Adwords)
• Social media marketing
• Email Marketing
To be truly successful requires three types of “multi“, multiple digital assets, multi-media and multiple marketing channels.
Marketing can no longer rely on just one channel or even two channels as your target audience has splintered and dispersed across a digital matrix.
Managing and Monitoring the Digital Brand
Multi-channel marketing requires the right tools and platforms to measure success and failure of campaigns.
The marketing manager and brand police will want to know what is being said about the “Brand” to protect PR disasters from destroying a reputation in hours or even minutes as real time communication offers both opportunity and potential catastrophe at the speed of a tweet.
Community managers maintain and monitor “Tweet Stations” on Hootsuite or other Twitter platforms to see what is unfolding online. This maintenance can be in-house or outsourced.
Advertising agencies will want to know what are the click through rates on banner ads.
Many tools are needed to manage the process of brand protection and maintenance.
Source : www.jeffbullas.com
An integral part of your business success is reaching customers through inventive and comprehensive social-media marketing campaigns.
Here are some tips to help build up your following and your brand.
If you don’t want your posts to get lost in the Twitter stream, make sure to include an image, related link or even an emoji to separate your missives from the torrent of other tweets.
If you feel limited by Twitter’s 140 character count, feel free to expand on a point with posts on platforms like Tumblr, Google+ and LinkedIn.
If you find that you aren’t getting the response you are after from your company’s Facebook page, create some groups to spark more connections and conversations around your product and brand. Your customers can also choose to get updates from you this way.
Include call to action buttons (i.e. “like this page” and “learn more”) in your posts to gain more traction, clicks and conversions.
Market and post consistently across multiple platforms. Tailor your posts for each community and be sure to include links to your other social accounts in the bio and about sections so customers know where else to find you.
You’re not just selling a product or a service, but a larger network. If you know of people in your orbit who would benefit from meeting, whether they are an investor, advisor, client or customer, make the introduction – you and the brand be well remembered.
When you get positive feedback from a customer, don’t be afraid to highlight it. Retweet customer praise, thank individual customers on your Facebook page and consider a crowd sourced, user-generated campaign.
If a marketing idea appeals to you but you’re not sure if it’ll work, do the research but give it a try anyway. People will appreciate something a little unusual, and it could go viral.
9 . Stand behind your actions
Being honest, forward and entirely reasonable will win support from social media audience and will gain new paying clients.
Emotions are contagious and people love optimism. Social media users are more likely to follow you if you share happier updates all the time.
Source : www.entrepreneur.com
“Personal branding” is a bit of a buzzword these days. Many claim to be experts on it even though the subject isn’t really that complicated at all.
It is simply the art of creating a recognizable brand around yourself. The goals are:
Be recognized whenever the brand is seen.
1. Have that brand represent certain ideas in the minds of the viewer.
2. Here are 9 quick tips to help you build up your personal brand.
1. Decide between using your name or a made-up name. If you build a brand around your name, then do so for the purpose of raising your reputation. On the flip side, any brand built around you is not sellable. When you decide to quit, the brand dies. If you build a brand which is separate from you, then you can sell it.
2. Own your domain. Whatever brand you use, you need to own the dot-com. If your name is available as a dot-com, go buy it. We specifically recommend the dot-com as opposed to other domain extensions like dot-net or dot-org because dot-com is assumed by all. It is easiest to remember.
3. Invest in a professional blog design. One of the biggest mistakes bloggers make is trying to design their own blogs when they have no idea how to do it. Saying that you’re not going to invest in a professional design until you make some money is to put the cart before the horse. Realize that you need to treat your blog like a business if you want it to be a business, and sometimes that means investing in it at the beginning.
4. Use professional photo of yourself. You are going to use a photo of yourself in various places on your blog, Twitter, Facebook, etc. You want that photo to be professional and attractive. You also want it to convey the mood expressed by your brand. If your brand is about fun, then look happy and fun in your photo. You can pay somebody to take very professional photos of you. It isn’t necessary, but you’ll get better results.
5. Go for visual consistency. Preferably, you want your Facebook and Twitter background, your blog, your Youtube channel layout – all of it – to have the same overall design and color scheme. It maintains visual consistency for the brand. Also, I recommend you use the same photo of yourself in all online profiles.
6. Get a logo. You need a professional logo for your brand. Don’t use your photo as the logo. Also, make sure the logo would work equally in color and black-and-white. In other words, it should translate well into print.
7. Invest in swag. Ever thought about building out your brand into the offline world? Perhaps shirts, cups, hats, mousepads, USB sticks, business cards, etc. If you give away some swag at a conference, you’ll be easily remembered.
8. Nail down your brand keywords. This was something that Ted Murphy talked about recently. In the same fashion you might add tags to your blog post, sit down and tag your brand. What words describe the brand you want to create? Then, see if you can further nail down the brand description to a single phrase.
9. Be Everywhere. Easier said than done, right? But, this is part of being a pro blogger. You need to be out there on Twitter, Facebook, Pinterest, Youtube, LinkedIn, etc. And it all needs to lead into your blog where you are posting quality, helpful content designed to bolster your brand. You can build your brand visually all you want, but it isn’t a brand if it is not out there in front of people.
As with everything, the basics are easy. It just requires follow-through. It is one thing to read this post and ultimately do nothing different. Or you could come up with some steps to actually DO IT.
Now, go build your brand!
Source : www.blogmarketingacademy.com
Branding goes way beyond just a logo or graphic element. When you think about your brand, you really want to think about your entire customer experience…everything from your logo, your website, your social media experiences, the way you answer the phone, to the way your customers experience your staff. When you look at this broad definition of branding, it can be a bit overwhelming to think about what is involved in your brand.
In short, your brand is the way your customer perceives you.
It is critical to be aware of your brand experience and have a plan to create the brand experience that you want to have… a good brand doesn’t just happen… it is a well thought out and strategic plan.
BRANDING PROMOTES RECOGNITION.
People tend to do business with companies they are familiar with. If your branding is consistent and easy to recognize, it can help people feel more at east purchasing your products or services.
YOUR BRAND HELPS SET YOU APART FROM THE COMPETITION.
In today’s global market, it is critical to stand apart from the crowd. You are no longer competing on a local stage, your organization now competes in the global economy. How do you stand out from the thousands or millions of similar organizations around the world?
YOUR BRAND TELLS PEOPLE ABOUT YOUR BUSINESS DNA.
Your full brand experience, from the visual elements like the logo to the way that your phones are answered, tell your customer about the kind of company that you are. Are all of these points of entry telling the right story?
YOUR BRAND PROVIDES MOTIVATION AND DIRECTION FOR YOUR STAFF.
A clear brand strategy provides the clarity that your staff needs to be successful. It tells them how to act, how to win, and how to meet the organization’s goals.
A STRONG BRAND GENERATES REFERRALS.
People love to tell others about the brands they like. People wear brands, eat brands, listen to brands, and they’re constantly telling others about the brands they love. On the flip side, you can’t tell someone about a brand you can’t remember. A strong brand is critical to generating referrals or viral traffic.
A STRONG BRAND HELPS CUSTOMERS KNOW WHAT TO EXPECT.
A brand that is consistent and clear puts the customer at ease, because they know exactly what to expect each and every time they experience the brand.
YOUR BRAND REPRESENTS YOU AND YOUR PROMISE TO YOUR CUSTOMER.
It is important to remember that your brand represents you…you are the brand, your staff is the brand, your marketing materials are the brand. What do they say about you, and what do they say about what you’re going to deliver (promise) to the customer?
YOUR BRAND HELPS YOU CREATE CLARITY AND STAY FOCUSED.
It’s very easy to wonder around from idea to idea with nothing to guide you…it doesn’t take long to be a long way from your original goals or plans. A clear brand strategy helps you stay focused on your mission and vision as an organization. Your brand can help you be strategic and will guide your marketing efforts saving time and money.
YOUR BRAND HELPS YOU CONNECT WITH YOUR CUSTOMERS EMOTIONALLY.
A good brand connects with people at an emotional level, they feel good when they buy the brand. Purchasing is an emotional experience and having a strong brand helps people feel good at an emotional level when they engage with the company.
A STRONG BRAND PROVIDES YOUR BUSINESS VALUE.
A strong brand will provide value to your organization well beyond your physical assets. Think about the brands that you purchase from (Coca-Cola, Wrangler, Apple, Ford, Chick-Fil-A, Quick Trip)… are these companies really worth their equipment, their products, their warehouses, or factories? No, these companies are worth much more than their physical assets…their brand has created a value that far exceeds their physical value.
WRAPPING IT UP
The best branding is built on a strong idea… an idea that you and your staff can hold on to, can commit to, and can deliver upon. Your brand needs to permeate your entire organization. When your organization is clear on the brand and can deliver on the promise of the brand, you will see tremendous fruit while building brand loyalty among your customer base.
Source : www.strategynewmedia.com
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by Editor | 09-10-2015