Choose the right branding agency
Editor | 19-08-2015
You’re ready to develop a new brand or you decide to evolve your existing brand. & you’ll quickly realize that you’re filled with options – from freelancers to branding agencies, options to finalize the right branding partner.
Finding the best & the right branding partner
is like finding a diamond in the rough.
Shortlist 4-5 branding agencies which you think are the best. Interview them all and narrow it down to 2-3 firms. Have in mind clearly your goals, budget and deadlines so that when you talk to them, they get your objectives.
“Be open about your budget and goals. That way, no one wastes time if there isn’t a financially mutual fit.”
None prefer spending lakhs of rupees to
fall into a relationship that doesn’t eventually work.
Once you short list agencies you think are the best for your branding, consider the below points. They’ll help you find the best partner.
First impression is the best impression.
Make the most out of the subtle first interactions. Ask yourself the following questions during and after the first talk :
– How do they interact with you before you become their client.
– Are they prompt in initial mail exchanges and schedules?
– Do they ask relevant questions during your meetings? & How smoothly do they flow?
Natural chemistry matters. It never should be like a blind date where you realize both parties have nothing in common. If you’re not compatible as people, it will reflect in the work product.
You are unique.
A big part of successful branding is the ability to problem solve with a fresh perspective. Some branding agencies have portfolios that are undifferentiated – all work across clients look the same. You visual identities should express your brand’s unique voice and must solve your specific challenges.
Branding is not creation of new logo.
Your brand should live in the real world. Your branding partner needs to be well-versed across channels and mediums, and able to ideate and implement across various touchpoints.
Some agencies are strong with strategy but not so well versed with design. Others excel with design but fall short with the strategy. You want an agency that can deliver on both brand strategy and design at an equally high level that’s in line with your brand’s bigger picture.
They should lead you. Not vice versa.
A great agency should be committed to make your business successful. They shouldn’t be afraid to step forward, speak up, and say “Here’s what needs to happen in order to build a successful brand.”
Greatness is built by collaboratively working together to achieve success. Agencies that are client-led often result in poor outcomes. A great agency is built to lead the project, not just to stay on time, budget and scope, but more importantly to push you to a state that will make your brand more impactful.
Great agencies don’t focus on design deliverables first. They focus on the strategic path that will take you from where you are to where you want to be. What you need is an agency that can deliver both brand strategy and design – both at the highest level.
Branding goes way beyond just a logo or graphic element. When you think about your brand, you really want to think about your entire customer experience…everything from your logo, your website, your social media experiences, the way you answer the phone, to the way your customers experience your staff. When you look at this broad definition of branding, it can be a bit overwhelming to think about what is involved in your brand.
In short, your brand is the way your customer perceives you.
It is critical to be aware of your brand experience and have a plan to create the brand experience that you want to have… a good brand doesn’t just happen… it is a well thought out and strategic plan.
BRANDING PROMOTES RECOGNITION.
People tend to do business with companies they are familiar with. If your branding is consistent and easy to recognize, it can help people feel more at east purchasing your products or services.
YOUR BRAND HELPS SET YOU APART FROM THE COMPETITION.
In today’s global market, it is critical to stand apart from the crowd. You are no longer competing on a local stage, your organization now competes in the global economy. How do you stand out from the thousands or millions of similar organizations around the world?
YOUR BRAND TELLS PEOPLE ABOUT YOUR BUSINESS DNA.
Your full brand experience, from the visual elements like the logo to the way that your phones are answered, tell your customer about the kind of company that you are. Are all of these points of entry telling the right story?
YOUR BRAND PROVIDES MOTIVATION AND DIRECTION FOR YOUR STAFF.
A clear brand strategy provides the clarity that your staff needs to be successful. It tells them how to act, how to win, and how to meet the organization’s goals.
A STRONG BRAND GENERATES REFERRALS.
People love to tell others about the brands they like. People wear brands, eat brands, listen to brands, and they’re constantly telling others about the brands they love. On the flip side, you can’t tell someone about a brand you can’t remember. A strong brand is critical to generating referrals or viral traffic.
A STRONG BRAND HELPS CUSTOMERS KNOW WHAT TO EXPECT.
A brand that is consistent and clear puts the customer at ease, because they know exactly what to expect each and every time they experience the brand.
YOUR BRAND REPRESENTS YOU AND YOUR PROMISE TO YOUR CUSTOMER.
It is important to remember that your brand represents you…you are the brand, your staff is the brand, your marketing materials are the brand. What do they say about you, and what do they say about what you’re going to deliver (promise) to the customer?
YOUR BRAND HELPS YOU CREATE CLARITY AND STAY FOCUSED.
It’s very easy to wonder around from idea to idea with nothing to guide you…it doesn’t take long to be a long way from your original goals or plans. A clear brand strategy helps you stay focused on your mission and vision as an organization. Your brand can help you be strategic and will guide your marketing efforts saving time and money.
YOUR BRAND HELPS YOU CONNECT WITH YOUR CUSTOMERS EMOTIONALLY.
A good brand connects with people at an emotional level, they feel good when they buy the brand. Purchasing is an emotional experience and having a strong brand helps people feel good at an emotional level when they engage with the company.
A STRONG BRAND PROVIDES YOUR BUSINESS VALUE.
A strong brand will provide value to your organization well beyond your physical assets. Think about the brands that you purchase from (Coca-Cola, Wrangler, Apple, Ford, Chick-Fil-A, Quick Trip)… are these companies really worth their equipment, their products, their warehouses, or factories? No, these companies are worth much more than their physical assets…their brand has created a value that far exceeds their physical value.
WRAPPING IT UP
The best branding is built on a strong idea… an idea that you and your staff can hold on to, can commit to, and can deliver upon. Your brand needs to permeate your entire organization. When your organization is clear on the brand and can deliver on the promise of the brand, you will see tremendous fruit while building brand loyalty among your customer base.
Source : www.strategynewmedia.com